Privacy Policy

Introduction

Gorwell is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website and services.

Information We Collect

Personal Information

When you contact us or request a consultation, we may collect:

• Name and contact details (email address, phone number)
• Information you provide in consultation request forms or messages
• Communication preferences

Automatically Collected Information

When you visit our website, we automatically collect:

• IP address and browser type
• Pages visited and time spent on site
• Referring website addresses
• Cookie data (see our Cookie Policy for details)

How We Use Your Information

We use the information we collect to:

• Respond to your consultation requests and inquiries
• Provide and improve our services
• Send relevant information about our services (with your consent)
• Analyze website usage and improve user experience
• Comply with legal obligations

Data Sharing and Disclosure

We do not sell your personal information. We may share your data only in these circumstances:

• With nutrition consultants when you request a consultation
• With service providers who assist in operating our website (under strict confidentiality agreements)
• When required by law or to protect our legal rights
• With your explicit consent

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Your Rights

Under UK data protection law, you have the right to:

• Access your personal information
• Correct inaccurate or incomplete data
• Request deletion of your data
• Object to processing of your data
• Request data portability
• Withdraw consent at any time

To exercise these rights, please contact us using the details provided below.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

Cookies

Our website uses cookies to enhance your browsing experience. For detailed information about the cookies we use and how to manage them, please see our Cookie Policy.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated revision date.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Gorwell
44 King Street
London WC2E 8JS
United Kingdom
Email: [email protected]
Phone: +44 20 7483 19 52